Mātauranga Medical model of care

Requesting an appointment (whakaaro process)

When you request an appointment at Mātauranga Medical the first person who will call you back will be a doctor or a nurse practitioner to plan with you the next steps in your care. *

If a consultation is planned or provided at this time based on your needs this may be:

• a standard general practitioner (GP) consultation, or;
• an”Awhi” consultation

Standard GP consultations are targeted towards patients whose immediate needs are considered urgent and/or complex.

Awhi consultations are are targeted towards patients whose immediate needs are considered to be low-to-medium urgency and low-to-medium complexity.

Where possible Awhi consultations are nurse-led**

Please see Fees page for details about patient charges.

*urgent requests for an appointment may be responded to by another staff member where senior clinician is not available

** at times when no nurse is available your Awhi consultation may be led by a doctor or nurse practitioner